Retargeting campaigns reconnect you with people who already know your brand. These people visited your site, watched your videos, or engaged with your social pages. They showed interest but did not act. Now you must guide them toward a purchase or a sign-up. By focusing on these warm audiences, you save budget and boost conversions.
In this guide, you learn how to build effective retargeting strategies. You discover how to use Campaign Budget Optimization (CBO) to manage spending. You see how Dynamic Product Ads (DPA) personalize offers to each visitor’s interests. You learn how whitelisting influencers or community pages adds credibility and trust. Each tactic refines your approach and increases impact. We also cover how to craft clear copy and create strong visuals. We explain how to highlight key benefits, handle objections, and add urgency. By following these steps, you improve engagement and convince more people to take action. With the right retargeting setup, you turn past interest into lasting results
Understanding CBO Retargeting Campaigns
A CBO retargeting campaign uses one campaign and one ad set to reach people who already engaged with your brand. Inside that single ad set, you stack multiple warm audiences. For example, you include website visitors from the last 180 days, Facebook and Instagram engagers from the last 365 days, and viewers who watched 75% of your videos. You exclude recent buyers and leads to focus on those who still need a reason to convert.
This approach keeps your audience large. A large audience helps Facebook’s algorithm learn faster. In the past, you might have split these groups into separate ad sets, like only “add-to-cart” users in the last 30 days. But now, it’s better to combine them. When Facebook sees more data in one place, it makes smarter decisions. By consolidating everyone into one broad group, you let the algorithm find each person who needs that final nudge to buy
Budget Allocation for Retargeting
Keep your retargeting budget between 10% and 20% of your total daily spend. Most of your money should bring new people into the funnel. Fresh traffic feeds your retargeting pool, so your remarketing efforts never run dry.
If you spend too much on retargeting, you risk high frequency. High frequency means the same people see your ads too often. They grow tired. Results drop. By keeping retargeting low, you allow enough fresh users to enter the funnel. This balance keeps your audience engaged and your costs in check
Frequency and Touchpoints
People rarely buy after one glance. They need several exposures. Eight touchpoints is a common baseline. If your product costs more, they may need even more views.
Watch your frequency. A frequency of six to nine can work well if people convert and costs stay steady. If no one buys at that frequency, try new angles. Adjust your copy, offer, or creative. If results improve, keep going. If not, test again.
By tracking frequency, you find the right balance. Show your ads often enough to drive action, but not so often that people ignore them. Keep testing until you see consistent conversions.
Different Messaging for Retargeting
Top-of-funnel ads introduce your brand. They explain who you are and what you sell. Retargeting ads take a different approach. These viewers already know you. They need reasons to act now.
Show them how your product solves their problem. Highlight trust signals. Use testimonials, reviews, and guarantees. Remove doubts about price or shipping. If they fear risk, give them a money-back promise. If they hesitate over cost, show long-term value. If they worry about complexity, offer simple steps.
By tailoring your message to their stage, you guide them toward buying. They move from awareness to action because your retargeting ads speak directly to their concerns
Ideal Retargeting Campaign Structure
Use CBO for your retargeting campaign. One campaign, one ad set, multiple ads. Each ad can handle a different angle:
- Ad 1: Special Offer
Show discounts or promo codes. Use static images with a clear offer. For example, “Enjoy 30% Off with Code XYZ.” - Ad 2: Objection Handling
Address price concerns, shipping doubts, or misunderstandings. If shipping costs stop buyers, offer free shipping. If high price is an issue, show warranties or quality proof. If confusion stops them, explain the product’s use step-by-step. - Ad 3: Trust Building
Highlight testimonials, reviews, and case studies. Show real customers who love your product. Mention satisfaction guarantees. - Ad 4: Urgency and Scarcity
Create a reason to act now. “Limited spots available,” or “Flash sale ends soon.” Urgency pushes people off the fence.
You can add more ads if needed, but keep it lean—three to six ads total.
Finding Objections and Solving Them
Study your current ads and read all comments. Check your site’s live chat logs. Review your support emails. Use heat maps to see what users click. Look at competitor reviews to find what bothers their customers. Common objections include:
- Lack of Understanding: They do not fully get your product’s value. Show how it solves their problem.
- Price Objection: If users worry about cost, show them warranties, payment plans, or discounts.
- Shipping Concerns: Offer free or faster shipping if shipping cost or speed is an issue.
Solving these objections can yield big returns. For example, a bikini brand lowered its abandoned cart rate and hit a 14X ROAS simply by adding a free shipping code in a retargeting ad.
Special Offer Ads – Copy Tips
Lead with the offer. For example: “Enjoy 30% Off [Brand Name]—Use Code XYZ.” Tell users what the product does: “Your gateway to naturally radiant skin.” Add the link for easy access. In the headline, repeat the offer. In the description, emphasize inclusivity: “Perfect for all skin types.” This approach makes your ad clear and inviting.
If you sell high-ticket items like $1,000 suits, add urgency: “Flash Sale—30% Off Premium Italian-Inspired Shirts.” Highlight benefits like tailored fit. Create scarcity: “Limited time discount.” Repeat the offer in headline and description to catch their eye.
Objection Handling Ads – Copy Tips
If you cannot discount due to low margins, highlight other value points. Offer a lifetime warranty. Emphasize quality and durability. Address pain points. For a $2,000 basketball hoop, focus on how it transforms ordinary players into extraordinary champions. Show them the long-term value. Use headlines like “Lifetime Warranty” and mention “100% Satisfaction Guarantee.” This reduces fear and builds trust.
If users don’t understand your service, break it down. Show the process step-by-step. For a private doctor service, explain how the online visit works, how you personalize plans, and how you reduce hassles. Clarify everything. If price is good, mention it. If it beats competitors, say so.
Trust Ads – Copy Tips
Establish credibility right away: “Join hundreds of six-figure firms we’ve helped.” If you offer lead generation, highlight results: “Get 20-50 new appointments a month—no paid ads or agency fees.” Show a testimonial. Break down real results and how you solved problems. Offer a quiz or personal recommendations to show you care.
For skincare, quote a happy customer: “‘Oh my gosh, it works!’—Terry.” Add a discount to push action. Mention it’s perfect for mature skin or all skin types. Highlight “treat yourself” messaging if it fits the target audience.
Urgency and Scarcity Ads – Copy Tips
Use phrases like “Spaces are filling fast” or “Don’t miss this transformative opportunity.” Mention start dates or time limits. If it’s a course, say “Course starts soon” and “Limited spots available.” If it’s a new collection, say “Don’t sleep on these—they’ll sell out fast.” Tell them to “Grab yours before it’s too late.” This motivates immediate action.
Creative Examples to Support Retargeting
Types of creatives to consider:
- UGC Testimonials: Show real people using your product. Let them speak to doubts or highlight benefits.
- Us vs. Them Statics: Compare your product’s benefits to the general market without naming competitors.
- Review Statics: Show a customer review as a simple image. Highlight key words that show value.
- Carousel Ads: Offer multiple slides listing reasons to choose your product. Each slide can show a distinct benefit.
- Offer-Based Images: Emphasize a discount or free gift and mention the brand’s credibility, like endorsements from reputable associations.
- UGC Product Demos: Show someone applying the product or using it, explaining why it solves a problem and how easy it is.
Each creative type serves a purpose. UGC builds trust. Us vs. Them clarifies your edge. Carousels keep people engaged. Offer-based visuals push conversions.
Dynamic Product Ads (DPA) for Precise Retargeting
DPA ads retarget users who showed deep interest, like those who added products to their cart but did not buy. Focus on a 14-28 day window. Most of your retargeting budget should go here. For example, if you spend 20% on retargeting, put 15% into DPA and 5% into your main CBO retargeting.
Keep CBO retargeting and DPA ads separate. DPA often gets more spend because it’s very targeted. In DPA ads, say “You left something in your cart” or “Your cart is about to expire.” Offer free shipping or a discount code to close the sale. Remind them why they considered the product.
Whitelisting Engagers for Added Reach
Whitelisting means using influencer or community pages to run your ads. These pages might belong to experts or community groups. Using their page adds credibility. It also avoids iOS tracking issues since it relies on in-platform audiences.
Show direct-response copy on their page. Highlight the offer or solution. Target their engagers from the past 365 days. Influencers or experts lend trust. Their audience may respond better because they trust that page’s content. For instance, a doctor’s endorsement adds instant credibility to a health-related product.
Final Tips and Next Steps
- Keep your retargeting pool large.
- Limit retargeting to 10-20% of total spend.
- Keep frequency in a healthy range and watch performance closely.
- Make top-of-funnel and retargeting copy different.
- Address objections, build trust, and add urgency.
- Use DPA ads for precise, last-mile nudges.
- Consider whitelisting to add credibility and improve CTR.
If you have questions, analyze your data and refine your approach. Every business differs, so adjust as needed. With these steps, you can run effective retargeting campaigns, lower abandoned carts, and boost conversions.